Latest News


Please note that we are closed from 1pm Thursday 20th April 2023 for Staff Training. We can pre-book a Halton GP Extra appointment or alternatively you can call Out of Hours on 111 for medical assistance. We will be back open at 8am on Friday 21st April 2023.

WE Connect is a free service in Halton. If you’re looking for practical, social or emotional help call 01928 589 799 or book via:


Sedative Prescribing for Fear of Flying Update Dec 2022


Please note we have recently switched our online consultation provider from eConsultation to the new PATCHs online portal. Here is a short video introducing PATCHs

You don't have to register for an account with them, but this will make things easier and improve the way we communicate with you the link for this is found on our home main page.

If you would like any further help or advice, please contact our Reception team on 01928 718182

Thanks again for you co-operation

Please check out the NHS ‘Our health and care apps library’

Our health apps can make a difference to your health and wellbeing see below for further details

our health app

Please note from Monday 10th October patients will no longer be able to self-refer to the Musculoskeletal Clinical Assessment and Triage Service (MSKCATS). Patients will need to speak to the GP or submit an online consultation, the practice will then triage patients and send the referral over to the MSKCATS team who will then triage the patient and book into for an assessment and the patient will be informed by the MSKCATS team.

MSKCATS is available for patients aged 16 and over with any muscle or joint problem who have a Widnes or Runcorn GP.


Online Services

Patient online access can be used to book appointments or request medication. Please do not use online access for medical advice. Please contact the surgery or use e-consultation for medical advice.

Bereavement Support

Listening Ear is a free bereavement support for all residents of Halton

For more information for click on


Don't ignore your cervical screening invite contact Reception on 01928 718182 to book today


Did you know… NHS services continue to have a range of measures in place to keep you safe from COVID-19 including regular cleaning of patient areas and social distancing. Please ensure you wear a face covering to your appointment.

The local NHS is currently dealing with high numbers of people who have caught the Covid virus, as well as other urgent cases. 

This means it’s taking our GP practices longer than we would like to respond to calls and we are having to ask people who have less urgent health needs to wait a bit longer for an appointment.  We are continuing to prioritise urgent cases.

If your condition is not as urgent, we would ask that you look at the other options available for accessing NHS services e.g.

  • Following self-care advice where you can from
  • Using your local pharmacy for expert help and advice for every-day conditions
  • Using our online services where you can request repeat prescriptions via the NHS app or your practice patient online service [add link]
  • Seeking support and advice from NHS 111 online to direct you to the best service for your needs if you’re not sure what to do.


Shot 3

Please note for the purposes of public safety and crime prevention we have installed CCTV in the health centre



 Phlebotomy Clinics St Helens & Knowsley Teaching Hospitals

From Monday the 29th November 2021, patients aged 16 and over attending adult phlebotomy clinics run by St Helens and Knowsley Teaching Hospitals Trusts, including the HCRC in Widnes, will now need to book an appointment in advance.

Those in need of blood tests can book an appointment at their chosen phlebotomy clinic, including the Urgent Treatment Centre in St Helens and the HCRC in Widnes, online at <> available 24 hours a day, 7 days a week, or via telephone on 0808 196 4500 between 12pm and 3pm, Monday to Friday.

Book your bloods test

We are on Twitter!

Please follow our page @BrookvalePract

Urgent mental health support

Mersey Care has a 24/7 Mental Health Crisis Line for children, young people and adults.

If you need urgent mental health support, you can call the 24/7 freephone crisis line on: 0800 051 1508

Further information about this service is available here:

Help in a crisis (

Covid Pass Fraud

Fit for life

 Sexual Health Matters

Free, Confidential and Convenient Testing

Phone lines are open: 0300 323 1300

Monday 9am – 1pm

Tuesday 9am – 3pm

Wednesday 9am – 3pm

Thursday 9am – 1pm

Friday 9am – 1pm

Axess Clinic

Axess 1   Axcess 2

Volunteer Week

Volunteer week

General Practice Data for Planning and Research (GPDfPR) - data collection


NHS Digital has recently announced it is setting up a new primary care data collection service. The new data collection process is to begin from the  1st  September 2021


What is the GPDfPR?

The General Practice Data for Planning and Research data collection will help the NHS to improve health and care services for everyone.  


For example patient data can help the NHS to:

  • monitor the long-term safety and effectiveness of care
  • plan how to deliver better health and care services
  • prevent the spread of infectious diseases
  • identify new treatments and medicines through health researchWho will collect the data from your Practice? The following data may be collected from GP medical records:
  • What data will be collected?
  • NHS Digital only.
  • any living patient registered at a GP practice in England when the collection started - this includes children and adults
  • any patient who died after 1 July 2021, and was previously registered at a GP practice in England when the data collection started


NHS Digital will not collect patients’ names or addresses. Any other data that could directly identify patients (such as NHS Number, date of birth, full postcode) will be replaced with unique codes which are produced by de-identification software before the data is shared with NHS Digital. Known as pseudonymisation.


Who will receive this pseudonymised data?

NHS Digital will share pseudonymised data with any relevant organisation so that they can use the data to improve health and care services going forward.


Although please note NHS Digital will be able to use software to convert the unique codes back to data that could directly identify patients in certain circumstances, and where there is a valid legal reason.


Will NHS Digital share patient data?

Yes. Although the data NHS Digital will receive from you will be pseudonymised they will have the means to be able to convert this code back into identifiable data. This will only happen where there is a valid legal reason to do so and where they meet strict criteria to use the information for local, regional and national planning, policy development, commissioning, public health and research purposes.


This personal / patient data may then be shared with relevant organisations who can help with that patient’s care.


Can patients opt out?

Yes. Although the data going across to NHS Digital will be pseudonymised there may be a chance that a patient needs to be re-identified as explained above. A patient may not want this and may want to opt out of this data collection completely. Patients can opt out of their data being used for research and planning purposes.


NHS Digital will be collecting data from patients medical records to assist in care planning and research from 1st July. More information can be found at the link at the bottom of this message.


 Information for Patients on Sharing Personal Data

 Information about the NHS app

The NHS app is owned & run by the NHS and is simple and secure way to access a range of NHS services on your smartphone or tablet.


Available on iOS and Android you must be aged 13 and over and registered with a GP surgery in England.


You can also access on NHS App services from the browser on your desktop or laptop computer.


For more information on how to use the NHS app which you are able to view & share your COVID-19 status please click on the link below….


Breast screening

COVID SAFE 04/2021

Macmillan Cancer Support

If you need any support, help or advice Macmillan are available see posters for further details.

Mac 1   Mac 2 

My mhealth App

Introducing the new my mhealth app which is available to download and will help you manage any health conditions such as COPD, asthma, diabetes or heart conditions.

Please contact reception on 01928 718182 or email the team on

My mhealth app

COVID-19 Vaccination: British Sign Language resources


Please see useful information for patients who use British Sign Language (BSL)


Reminder to all patients who are attending Hallwood Health Centre

Following the installation of the car park cameras on 27/10/2020, please ensure you enter your car registration in to the tablets located around the health centre. If you need assistant please ask a member of staff.

You only need to put your car registration in to the system if you are longer than 15 minutes. Failure to do this will result in you receiving a parking charge of £100. The cameras are operated by a private company and the health Centre does not have any financial interest.

There are multiple signs in the car park and the Health Centre displaying we have car park camera installed and posted on our social media accounts.

Thank you for your co-operation

Car Park photos


Hallwood Health Centre

Car park cameras were installed in health centre car park yesterday (27/10/2020) and are now live; please ensure if you enter your car registration in to the tablets provided which are located around the health centre. If you need any assistant please ask a member of staff.

Some patients have expressed concerns we want to ensure patients that the cars parking in the car park are for patients, staff using the health centre. The cameras are operated by a private company and the health centre does not have any financial interest.

Thank you for your co-operation.

Patient on-line Services

As Halton has been put in Tier 3 due to the ongoing COVID-19 pandemic the surgery would like patients to register to use on-line services to order their medication. It is simple to register & use but we need your consent to sign you up to use patient on-line services.

Please click the helpful youtube video on how to register using on-line services.


1. The surgery is open Monday to Friday from 8am to 6:30pm.  If you have an urgent problem during these times please ring the surgery.  At all other times ring NHS 111. 

2. Due to COVID we are operating what is known as total triage, this is a virtual appointment.  Your GP or nurse will review your problem and will then, depending on your needs

offer you advice via text

offer you a telephone call

offer you a video call

ask to see you in person (face to face) or

navigate you to other services

3. If you need to order a repeat prescription please register for online access or drop into the prescription  box

4. Please only attend the surgery if we ask you to.  It’s important that you arrive at the time we ask you to attend and don’t forget to wear a face covering or mask.

5. In line with social distancing rules the surgery must limit the number of patients in the waiting room. 

 AccuRx Support - Video consultations - replying to a text with a photo


Domestic Abuse


Be aware of scams and protect yourself and others


New 24/7 mental health crisis line

crisis line

Need an Emergency Dentist

Please ring 0161 476 9651 to seek advice or an appointment

Health Engagement Team

Have provided helpful resources & self-help leaflets for families to access online, please click below for further details.

Apps For Self Help

HBC helpful links - Anger

HBC helpful links - Bereavement

Healthwatch Halton

Healthwatch Halton would like to hear from you about your coronavirus/COVID-19 has affected you & your Family, if you would like to take part in the survey please click link below

Many thanks


Halton Carers Centre continues to be available to support carers whilst maintaining the government’s advice to help control the spread of COVID-19.  We currently offer telephone & email support, being there for people to register for our services and for people to discuss their caring role.  You can contact individual workers through the Carers Centre number or their work mobile numbers and emails.  The telephone service remains available Monday to Friday 10am – 4pm and Saturday 10am – 1pm throughout our office closure. (An answerphone service is available outside of the hours above).

Virtual Social Groups

We are also introducing virtual one to one sessions for carers as well as the following social groups

Adult Carers

Adult cuppa and natter support group

Mental Health support group

ADHD Parent support group

Young Carers

Young Carers chat group

R-Time Young Carers support group

To sign up for a group email the centre at telling us which group or groups you would be interested in attending.  We will then send you a link that will let you join the groups you requested.

What do I need to join?

All you need to join is a smart phone or laptop/computer with speakers, microphone and ideally a camera. That’s it!

How to contact us:

You can call us on 01928 580 182 or Email:

For up to date service announcements you can follow us:

Twitter:           @HaltonCarers,

Instagram:     @haltoncarers




COVID-19 Support Information

Below is a (long) list of help, advice & support available for patients.


Covid Symptoms - NHS 111


Help with Care for the extremely vulnerable


Benefit system


Patients who are Shielding - Halton or 0151 907 8363

The Shielded Individuals Hub is a free service for Halton residents who are required to self-isolate from covid-19 from one of the categories below and have no support mechanisms for essential supplies including food and medication.

The categories are:

  • Received a letter from their GP advising them to self-isolate due to a pre-existing condition
  • Are over the age 70 years
  • Are self-isolating because they are exhibiting symptoms
  • Are self-isolating because someone in their family is exhibiting symptoms

If the patient answers yes to any of the questions and they do not have someone who can get essential supplies for them they can contact the phone number and email address below.

If you have patients that live outside of Halton, you would need to contact the local authority or CCG in which they live to ascertain contact details.


The British Red Cross – 0344 871 1111

Help with everyday tasks such as picking up prescriptions and shopping


Mid Mersey Age UK – 0300 003 1992

Mon – Thurs 10am – 2pm or leave a message

  • Regular phone call to check you’re OK
  • Checking on your health
  • Making sure you have your medication
  • Information and reassurance
  • Critical shopping and delivery support

Priority will be given to people aged 70+ living alone

Silver Line – 0800 4 70 80 90

Confidential helpline for older people across the UK, 24 hours a day, 7 days a week.  Telephone friendship.


Dementia UK – 0800 888 6678

For advice & support – Monday – Friday 9am – 9pm, Sat & Sun 9am – 5pm


Halton Carers’ Centre – 01928 580182

Mon – Fri 10am – 4pm & Sat 10am – 1pm


The Carers Association (CASS) – 01785 606675

Emotional support or advice for those caring for family members and vulnerable people.

Citizens Advice

03444 111 444 (Mon-Fri 9-5)

Stop smoking Halton – 0300 029 0029

Active Halton

Staying active at home during COVID-19


Mental Health:

Wellbeing Enterprises - 01928 589799

Practical or emotional support during the covid-19 outbreak for Halton residents

Samaritans – 116 123

A safe place to talk 24 hours

Papyrus – 0800 068 41 41

Prevention of Young Suicide

Shout – text 85258

The UK’s first free text support service for anyone in crisis


0300 123 3393

Rethink Mental Illness

Support for patients with severe mental illness or carers of patients with severe mental illness



Will be introducing automatic number plate recognition (ANPR), to reduce the misuse of the car park, please read leaflet below for further details.

Car park cameras


We have had 2 more disabled car spaces in our car park meaning the car park has 3 in the front and 1 at the back car park for patients to use. car park

Active Halton

Please find details of active Halton Get Active Review leaflet click on the link below

Get Active Review

End Loneliness in Halton

If you or someone you know is affected by loneliness call Sure Start or Later Life on 0151 907 8311

Active Halton

Please check out all the activities available:

GP Patient Survey

Please click on this link to see how our GP Practice is doing or compare Practices

Urgent Dental Care

Please click on the link below to see how to access urgent dental care services especially during the Easter period

Urgent Dental Care

Halton Falls Intervention Service


Is nurse led, multi-disciplinary service for the older person who has fallen. The service aims to prevent/reduce fall and injuries in the older person through assessment and interventions. It is a community based team, individuals are assessed in their own homes and care home settings.


Please check out the leaflet below for more details

Halton Falls Intervention service

Halton Dementia Action Alliance

Please check out the Halton Dementia Action Alliance web page with links to resources, local dementia news and activities

Brookvale Practice would like your help…

Do you have a spare hour once a month and become part of our Patient Group?

Once a month our patient group meet up discuss Practice news and ideas of how to improve our service to you the patients.

If you have any views or ideas that will enable us to care for our patients we would love you to attend one of our patient group meetings.

Please contact the Practice Manager Dawn Jackson on 01928 718182 or email

Register for online patient services

Did you know you can now book or cancel an appointment and order your repeat medication 24 hours a day Via NHS approved on-line services?

If you haven't already registered for Patient Access and would like to come into Reception with Photo ID and ask for a form or call Reception on 01928 718182 and our team can assist you further.


Do you Suffer with Joint Pain

Did you know that patients who are suffering with back, joint or muscle pain can self-refer without seeing a GP to the Musculoskeletal Clinical Assessment Service (commonly known as CATS service), patients can do this by calling 0151 495 5472. Please ask a member of our reception team for a leaflet which will provide you with further information. 

Health News from the BBC and the NHS

BBC Health
NHS Choices Behind the Headlines
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website