Patient Participation Group (PPG)
Brookvale Patient Participation Group is actively looking for new patients to join the group who regularly meet up for an hour or so every 6 weeks. Representing the Practice will be the Practice Manager and on occasions when invited to discuss relevant matters will be the GP or Nurses and members of our Reception/Admin team.
The group was set up by asking for volunteer patients approx. 2008. The group have helped to improved services within the Practice such as challenging more availability on appointment times, consulted on Practice opening times and currently working on our wasted GP/Nurse appointments (DNA’S). The Practice values the views of the patients and welcome any new ideas on how we can improve our services.
If you are interested in joining the group please contact the Practice on 01928 718182 or email cmicb-h.brookvalemc@nhs.net
Virtual Patient Group (VPG)
Alternative, you can sign up to join our Virtual Patient Group (VPG)
We will ask the members of this representative group some questions from time to time, such as what you think about our opening times or the quality of the care or service you received. We will contact you via email and keep our surveys short so it shouldn’t take too much of your time.
Please send your names and contact details to the practice cmicb-h.brookvalemc@nhs.net letting us know you would be interested in joining our group.
The information you supply us will be used lawfully, in accordance with the Data Protection Act 1998. The Data Protection Act 1998 gives you the right to know what information is held about you and sets out rules to make sure that this information is handled properly.