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Practice Management

The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.
Mrs Dawn Jackson

Dawn Jackson

Practice Manager -Dip Primary Care Management

Administration

Our admin team perform important tasks and process all the incoming documents for the Practice. They ensure patients referrals are sent off on behalf of the GP, recall patients with clinical conditions, issue repeat prescriptions and dealing with prescription enquiries, dealing with insurance administration queries and update patient records accordingly and in a professional manner. The admin team also supports our Reception team.

Mrs Louise Ledward (f)

Louise Ledward

Assistant Practice Manager

Mrs Lorraine Mann (f)

Data/Admin Clerk

Miss Rebecca Leach (f)

Data/Admin Clerk

Miss Rae Bradbury (f)

Data/Admin Clerk

Reception

Receptionists provide an invaluble and important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with insurance administration queries and updating patient records.

Tina Bentley (f)

Tina Bentley

Reception Team leader

Victoria Hardy (f)

Receptionist

Barbara Purvis (f)

Receptionist

Karen Adams (f)

Receptionist

Lydia Moore (f)

Receptionist

Liz Smith (f)

Receptionist

Katherine Buck (f)

Receptionist

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