We aim to treat all our patients promptly, courteously and in complete confidence. We feel it is important you know who you are speaking to, all our practice staff wear a name badge and will identify themselves on the telephone. Brookvale Practice is a training practice. This means hospital doctors wanting to enter general practice spend up to 12 months with us in order to gain the experience they need to become family doctors.

The building Hallwood Health is shared with Weaver Vale Practice.  There is a car park to the front and side of the building with spaces reserved for patients displaying a disabled sticker. The Practice offers easy access for disabled people or parents with prams and all surgeries are located on the ground floor.